Patient Access Specialist - Concierge Medicine

Inova Health; Fairfax (VA); Vor Ort; USD 22.000 - 30.000; Teilzeit

Benefits dieser Stelle

Medical, dental, vision coverage

Retirement match

Education assistance (up to $5,250/yr)

Student loan assistance (up to $10,000

Mental health support (therapy credits

Zusammenfassung

Inova 360 Concierge Medicine - Fairfax is seeking a part-time Patient Access Specialist. The role involves admitting/scheduling patients, verifying insurance, and providing financial counseling, with shifts on Tuesdays, Fridays, and alternating Mondays, from 8:30am to 5:00pm.

Inova Health System is recognized for safety and patient experience and offers comprehensive benefits. Join a team committed to service excellence within a leading healthcare system.

Qualifikationen

• Education: High School or GED; Experience: 1 year of patient access experience.

Aufgaben

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.

Ausbildung

High School or GED

Jobbeschreibung

Inova 360 Concierge Medicine - Fairfax is looking for a dedicated Patient Access Specialist to join the team. This position is part-time, Tuesdays and every Friday, every other Monday, 8:30am-5:00pm. As a Patient Access Specialist, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits

• Committed to Team Member Health : offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement : Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support : offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Patient Access Specialist Job Responsibilities

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.

Can include other duties as assigned.

Minimum Qualifications

• Education: High School or GED
• Experience: 1 year of patient access experience