Patient Access Specialist: Financial Counseling & Intake

Inova Health; Chantilly (VA); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision coverage

Wellness program

Employer retirement matching 5%

Education assistance up to $5,250/year

Student loan assistance up to $10,000

Mental health support sessions

Resumo da oferta

Inova Primary Care Chantilly is seeking a dedicated Patient Access Specialist to join the team. This full-time role is Monday-Friday, 7:00am-5:00pm, at Inova Health System's care network.

You will admit/schedule patients, conduct insurance verifications and provide financial counseling while upholding Inova Health System's Service Excellence standards.

Inova is consistently recognized as a top employer in the DC metro area and nationwide, reflecting our commitment to patient experience and safety.

Qualificações

• Minimum of 1 year of patient access experience.

Responsabilidades

• Patient intake, registration & documentation management; handles complex cases, resolves errors, confirms authorizations and indexes documents.
• Administrative & technology operations across multiple systems; prepares schedules and tracks records.
• Case management tasks; coordinates documentation and follow-ups on case-related tasks.
• Financial counseling; assesses coverage and initiates financial assistance.
• Insurance & contract coordination; applies payer rules and resolves issues.
• Inquiries & patient concerns; resolves issues and tracks follow-ups.
• Kiosk: educates patients and tracks kiosk usage trends.
• Patient communication & advocacy; coordinates with departments and tailors messaging.
• Referrals: validates insurance and tracks status.
• Scheduling: schedules specialty visits and coordinates preparation.
• Transport: coordinates special needs transport.
• HIM coordination: resolves chart issues and assists with ROI.
• Utilization review coordination: provides documentation to UR teams.

Formação académica

High School diploma or GED

Descrição da oferta de emprego

Inova Primary Care Chantilly is seeking a dedicated Patient Access Specialist to join the team. This full-time role is Monday-Friday, 7:00am-5:00pm, at Inova Health System's care network.

You will admit/schedule patients, conduct insurance verifications and provide financial counseling while upholding Inova Health System's Service Excellence standards.

Inova is consistently recognized as a top employer in the DC metro area and nationwide, reflecting our commitment to patient experience and safety.