Patient Access Specialist — Positive Patient Experience

CommonSpirit Health; Lakewood (CO); On-site; USD 26,000 - 41,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Representative in Lakewood, CO. The role focuses on early patient engagement, collecting demographics and financial information, and ensuring accurate insurance verification.

The position emphasizes exceptional customer service, attention to detail, and the ability to communicate complex financial information to patients while maintaining confidentiality and contributing to a positive patient journey.

Qualifications

• Experience in a healthcare office is preferred.
• Strong multitasking and prioritization skills in a busy setting.
• Ability to interview patients for demographic and financial information with empathy.

Responsibilities

• Register patients with accurate demographic and financial data.
• Verify insurance eligibility and explain financial requirements to patients.
• Collect patient portions prior to or at the time of service.
• Obtain signatures and scan documents into the electronic patient record.
• Maintain data accuracy and protect patient confidentiality.

Skills

Customer service

Organization

Communication

Attention to detail

Interviewing patients

Education

High School Diploma/G.E.D.

Job description

CommonSpirit Health is seeking a Patient Access Representative in Lakewood, CO. The role focuses on early patient engagement, collecting demographics and financial information, and ensuring accurate insurance verification.

The position emphasizes exceptional customer service, attention to detail, and the ability to communicate complex financial information to patients while maintaining confidentiality and contributing to a positive patient journey.