Patient Access Representative - Per Diem

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 47,000 - 66,000; Full time

Job summary

University of California - Los Angeles Health is seeking a Per Diem Access Representative to pre-register, pre-admit, and admit patients by phone or in person. You will collect demographics, review benefits, obtain authorizations, and handle cash transactions.

The role requires interacting with medical staff and outreach programs such as Medi-Cal and CCS. Weekend and holiday coverage are required, with potential qualification testing as noted.

Qualifications

• Working knowledge of eligibility and working provisions of third-party sponsors
• General knowledge of medical terminology
• Ability to write concise, grammatically correct reports and correspondence
• Ability to type 55 words per minute (WPM)
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
• Bilingual English/Spanish preferred
• Must be available for weekends and holiday coverage
• Note: May be subject to test in qualifying skills

Responsibilities

• Pre-registers, pre-admits, and admits patients by telephone and/or in person
• Collect accurate demographic information
• Review and interpret insurance benefits
• Obtain prior authorizations
• Collect cash
• Interact with public assistance programs (i.e. Medi-Cal, CCS)
• Interact with physicians/office personnel and other hospital staff
• Refer cases to other sources to assist discharge/post-hospital care

Skills

Eligibility knowledge

Medical terminology

Typing speed

Microsoft Office proficiency

Bilingual English/Spanish (preferred)

Tools

Excel

Word

Outlook

Job description

Description

The Per Diem Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will:

• Collect accurate demographic information
• Review and interpret insurance benefits
• Obtain prior authorizations
• Collect cash
• Interact with public assistance programs (i.e. Medi-Cal, CCS)
• Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
• Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care

Salary Range: $41.32- $41.32 / hourly

Qualifications

We\'re seeking a detail-oriented, self-directed professional with:

• Working knowledge of eligibility and working provisions of third-party sponsors
• General knowledge of medical terminology
• Ability to write concise, grammatically correct reports and correspondence
• Ability to type 55 words per minute (WPM)
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
• Bilingual English/Spanish preferred
• Must be available for weekends and holiday coverage

Note: May be subject to test in qualifying skills