Patient Access Specialist: Patient Experience & Scheduling

Men’s Health Foundation; West Hollywood (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and LTD

12 Paid Holidays

401(k) Retirement plan

Flexible Spending Account

Sick pay

120 days of PTO

Job summary

Men's Health Foundation in West Hollywood, CA is seeking a Patient Access Specialist to staff the front desk, registration, scheduling, and call center, ensuring HIPAA compliance and excellent patient service. You will verify insurance, manage payments, and support flow from registration to checkout while maintaining a calm, empathetic approach.

Ideal candidates have a high school diploma, strong communication, attention to detail, and experience with EMR systems; comfort with a fast-paced

Qualifications

• High school diploma or equivalent.
• Ability to stay calm and professional in a fast-paced environment.
• Positive attitude with strong customer service mindset.
• Excellent communication and attention to detail.
• Familiarity with EMR applications is a plus.

Responsibilities

• Staff front desk, registration, scheduling, and call center duties.
• Verify insurance and assist with payments.
• Maintain patient confidentiality and HIPAA compliance.
• Support patient flow from registration to checkout.
• Provide assistance at other sites as needed.

Skills

Patient service

Calm under pressure

Strong communication

Attention to detail

Teamwork

HIPAA knowledge

Education

High School diploma

Tools

EMR system

Job description

Men's Health Foundation in West Hollywood, CA is seeking a Patient Access Specialist to staff the front desk, registration, scheduling, and call center, ensuring HIPAA compliance and excellent patient service. You will verify insurance, manage payments, and support flow from registration to checkout while maintaining a calm, empathetic approach.

Ideal candidates have a high school diploma, strong communication, attention to detail, and experience with EMR systems; comfort with a fast-paced