Patient Access Specialist - Part-Time Weekday Schedule

UnityPoint Health; Madison (WI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Benefit Eligible

Job summary

UnityPoint Health Meriter in Madison, WI is seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. You will assist with patient admission, registration, insurance verification, and scheduling while ensuring compliance with financial and insurance requirements.

This role requires collecting and recording demographic and insurance data, explaining financial obligations, handling phone calls, and coordinating with scheduling teams

Qualifications

• High School Diploma or equivalent.
• Two years of customer service or healthcare experience preferred.

Responsibilities

• Collect and verify demographic, insurance, financial, and clinical data in the system.
• Educate patients on financial obligations and POS collections.
• Answer and route phone calls professionally.
• Assist with patient self-service registration processes.
• Refer patients to Financial Advocate when needed.
• Schedule walk-in procedures and coordinate with central scheduling.

Skills

Customer service

Insurance verification

Data entry

Phone etiquette

Education

High School Diploma

Tools

EMR system

Job description

UnityPoint Health Meriter in Madison, WI is seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. You will assist with patient admission, registration, insurance verification, and scheduling while ensuring compliance with financial and insurance requirements.

This role requires collecting and recording demographic and insurance data, explaining financial obligations, handling phone calls, and coordinating with scheduling teams