Patient Access Specialist — Part-Time & Cross-Trained

sluhn; Harleysville (PA); On-site; USD 21,000 - 28,000; Part time

Job summary

St. Luke's is seeking a part-time healthcare administrative professional to accurately register patients and verify demographics in the hospital information system.

You will handle pre-reg and post-reg needs, including insurance verification and real-time eligibility, ensuring accurate data entry and smooth patient flow. Responsibilities also include greeting patients, promoting the MyChart portal, guiding Welcome Kiosk usage, and coordinating referrals with the Network Prior Authorization

Qualifications

• High school graduate or equivalent required.
• Certificate/Degree in health care related field preferred.
• Experience with medical terminology preferred.
• Excellent customer service and interpersonal skills required.

Responsibilities

• Identify and validate patient selection in the hospital information system to maintain EMR integrity.
• Register patients (pre-reg and post-reg) including demographics, insurance, and eligibility.
• Assist with insurance pre-authorizations and referrals to reduce denials.
• Greet patients and promote MyChart and patient self-service capabilities.
• Cross-train across locations including outpatient and ED as needed.

Skills

Customer service

Interpersonal skills

Data entry

Medical terminology

Epic

MyChart

Phone & front desk

Education

High school diploma

Healthcare certificate/degree

Tools

Epic EMR

MyChart

Insurance verification software

Job description

St. Luke's is seeking a part-time healthcare administrative professional to accurately register patients and verify demographics in the hospital information system.

You will handle pre-reg and post-reg needs, including insurance verification and real-time eligibility, ensuring accurate data entry and smooth patient flow. Responsibilities also include greeting patients, promoting the MyChart portal, guiding Welcome Kiosk usage, and coordinating referrals with the Network Prior Authorization