ED Patient Access Specialist - Part Time

Bronson Healthcare; Bronson Township (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Bronson Healthcare's Emergency Department Patient Representative in Battle Creek is a part-time role focused on patient access. You will greet and register patients, collect demographics and insurance information, verify eligibility, schedule appointments, and provide price estimates and payment collection in a fast-paced ED environment.

The position requires a high school diploma, strong customer service, knowledge of HIPAA, and the ability to multitask.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Knowledge of HIPAA and confidentiality requirements.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greets and/or registers patients accurately and efficiently.
• Verifies insurance eligibility using online systems.
• Collects and enters payments, follows balancing procedures.
• Schedules and communicates appointment information for multiple facilities.
• Verifies insurance for scheduled and emergency patients and obtains authorization as needed.

Skills

Customer service

HIPAA knowledge

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

Bronson Healthcare's Emergency Department Patient Representative in Battle Creek is a part-time role focused on patient access. You will greet and register patients, collect demographics and insurance information, verify eligibility, schedule appointments, and provide price estimates and payment collection in a fast-paced ED environment.

The position requires a high school diploma, strong customer service, knowledge of HIPAA, and the ability to multitask.