Patient Access & Registration Specialist

Bronson Healthcare; Kalamazoo (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Bronson Healthcare, located in Kalamazoo, Michigan, is seeking a Full-Time Call Center Patient Representative for Pre-Registration. The role requires greeting and registering patients, ensuring efficient patient access, and managing insurance verification.

The ideal candidate has a high school diploma or GED, previous customer service experience, and familiarity with medical terminology. Strong analytical and organizational skills are essential for success.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Knowledge of HIPAA, insurance payer regulations, and patient rights.

Responsibilities

• Greet and register patients accurately and efficiently.
• Verify insurance eligibility using online systems.
• Collect and enter payments following required procedures.

Skills

Customer service experience

Medical Terminology knowledge

Analytical skills

Organization and time management skills

Typing skills (45 WPM)

Computer skills in a Windows environment

Education

High school diploma or GED

Associate's degree in related field

Job description

Bronson Healthcare, located in Kalamazoo, Michigan, is seeking a Full-Time Call Center Patient Representative for Pre-Registration. The role requires greeting and registering patients, ensuring efficient patient access, and managing insurance verification.

The ideal candidate has a high school diploma or GED, previous customer service experience, and familiarity with medical terminology. Strong analytical and organizational skills are essential for success.