Patient Access Specialist - Onsite, Growth & Certifications

Ensemble RCM; Richmond (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble in Richmond, VA is seeking a Patient Access Specialist to join our on-site team at Bon Secours - Richmond Community Hospital. You will perform admission duties, verify insurance, collect patient information, and provide clear instructions while delivering exceptional service in line with our mission.

The role requires a high school diploma and CRCR certification within 9 months; 1+ year of customer service experience preferred.

Qualifications

• High School Diploma/GED required.
• CRCR Certification (Certified Revenue Cycle Representative) within 9 months of hire (Company Paid).
• Experience: 1+ years of customer service.

Responsibilities

• Assign accurate MRNs and complete medical necessity/compliance checks.
• Collect insurance information and process physician orders.
• Provide patient instructions and educate on forms and processes.
• Explain consent forms and obtain signatures.
• Support POS/billing processes and ABN software usage.
• Contribute to audits and reporting to improve accuracy.

Skills

Customer service

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble in Richmond, VA is seeking a Patient Access Specialist to join our on-site team at Bon Secours - Richmond Community Hospital. You will perform admission duties, verify insurance, collect patient information, and provide clear instructions while delivering exceptional service in line with our mission.

The role requires a high school diploma and CRCR certification within 9 months; 1+ year of customer service experience preferred.