Onsite Patient Access Associate — Entry‑Level with Tuition Reim

Ensemble Health Partners; Virginia; Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Tuition reimbursement

Career advancement

Career advancement

Job summary

Ensemble Health Partners seeks a Patient Access Specialist Associate for an on-site role at Bon Secours - St Francis Med Ctr in Richmond/Midlothian, VA. The position focuses on admitting duties, patient information collection, and insurance verification with a strong emphasis on compassionate customer service.

Requirements include a High School Diploma/GED and 1+ year of customer service experience. CRCR certification is required within 9 months of hire, company-paid, with opportunities for

Qualifications

• 1+ years of customer service experience.
• Willingness to learn and innovate, including AI-driven processes.
• CRCR certification required within 9 months of hire (Company Paid).

Responsibilities

• Assign accurate MRNs and perform medical necessity/compliance checks.
• Collect and verify insurance information and patient demographics.
• Provide clear patient instructions and obtain necessary signatures.
• Explain and distribute consent forms and educational materials.
• Support POS billing processes and ensure high-quality customer service.

Skills

Customer service

Curiosity

AI awareness

Education

High School Diploma/GED

Job description

Ensemble Health Partners seeks a Patient Access Specialist Associate for an on-site role at Bon Secours - St Francis Med Ctr in Richmond/Midlothian, VA. The position focuses on admitting duties, patient information collection, and insurance verification with a strong emphasis on compassionate customer service.

Requirements include a High School Diploma/GED and 1+ year of customer service experience. CRCR certification is required within 9 months of hire, company-paid, with opportunities for