Patient Access Specialist — On-Site with Paid Certifications

ensemblehp; Norton (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble seeks a Patient Access Associate Specialist to join our on-site team at Ballad - Norton Community Hospital in Norton, VA. You will manage patient registration and access within the healthcare revenue cycle, ensure data integrity, and support smooth operations affecting registration accuracy and first-pass claim rates.

Required: 1+ year of customer service experience, willingness to adopt AI to improve processes, a High School Diploma, and CRCR certification within six months.

Qualifications

• 1+ years of customer service experience.
• Willingness to adopt AI to improve processes.
• CRCR certification within six months.

Responsibilities

• Register patients and verify information accurately, supporting POS collections.
• Explain consent forms and distribute patient education documents.
• Review insurance eligibility and enter benefit data to support clean claims.
• Audit accounts and provide data for leadership.
• Pre-register patient accounts and collect demographic, insurance, and payment information.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma

Tools

ABN software

Job description

Ensemble seeks a Patient Access Associate Specialist to join our on-site team at Ballad - Norton Community Hospital in Norton, VA. You will manage patient registration and access within the healthcare revenue cycle, ensure data integrity, and support smooth operations affecting registration accuracy and first-pass claim rates.

Required: 1+ year of customer service experience, willingness to adopt AI to improve processes, a High School Diploma, and CRCR certification within six months.