Patient Access Specialist - On-Site Registration & Benefits

University of Miami; Naples (FL); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

The University of Miami, Bascom Palmer Eye Institute, has a full-time opening for a Patient Access Representative 1 in Naples, Florida. This on-site role registers patients for clinical services, verifies insurance benefits, and collects payments.

You will perform full registration, obtain insurance cards and IDs, explain privacy and financial forms, schedule follow-ups, and support front-desk operations while upholding University policies and patient confidentiality.

Formación

• High school diploma or equivalent with relevant experience or certification.
• Ability to learn new procedures and adapt to priorities.
• Strong communication and teamwork skills; proficient with office software.

Responsabilidades

• Registers patients for clinical services and verifies insurance benefits.
• Obtains copies of insurance cards and IDs, and collects payments.
• Explains consent, financial liability, and HIPAA; schedules follow-ups and records no-shows.
• Answers calls, assists with inquiries, and supports front-desk operations.
• Adheres to University policies and protects university assets.

Conocimientos

Learning Agility

Teamwork

Technical Proficiency

Communication

Educación

High School Diploma or equivalent/relevant experience, certification or license

Herramientas

Office software

Descripción del empleo

The University of Miami, Bascom Palmer Eye Institute, has a full-time opening for a Patient Access Representative 1 in Naples, Florida. This on-site role registers patients for clinical services, verifies insurance benefits, and collects payments.

You will perform full registration, obtain insurance cards and IDs, explain privacy and financial forms, schedule follow-ups, and support front-desk operations while upholding University policies and patient confidentiality.