Patient Access Coordinator I — On-Site, Full-Time

University of Miami; Sylvester (GA, FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Tuition remission

Job summary

The University of Miami is seeking a full-time Patient Access Representative 1 (On-Site) in Miami, FL. The role focuses on accurate patient registration, insurance verification, and facilitating smooth clinic flow with a patient-centered approach.

Core tasks include collecting documentation, explaining financial responsibilities and HIPAA forms, scheduling, and answering inquiries while upholding university policies and safeguarding assets.

Qualifications

• Learning agility to adapt to new procedures, technologies and priorities.
• Ability to work collaboratively with others in a team environment.
• Proficiency with common office software and healthcare systems.
• Strong written and verbal communication skills for stakeholders.

Responsibilities

• Perform full registration and verify insurance; collect cards and IDs.
• Explain Consent for Treatment, Financial Liability, and HIPAA; obtain signatures.
• Instruct patients to complete required questionnaires and document responses.
• Schedule follow-ups, cancellations, and edits; record no-shows accurately.
• Answer calls, respond to inquiries, and route issues appropriately.
• Adhere to policies and safeguard university assets.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The University of Miami is seeking a full-time Patient Access Representative 1 (On-Site) in Miami, FL. The role focuses on accurate patient registration, insurance verification, and facilitating smooth clinic flow with a patient-centered approach.

Core tasks include collecting documentation, explaining financial responsibilities and HIPAA forms, scheduling, and answering inquiries while upholding university policies and safeguarding assets.