Onsite Patient Access Specialist — Certifications & Growth

Ensemble Health Partners; Irvine (KY); On-site; USD 48,712,000 - 52,007,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Professional certifications

Performance incentives

Job summary

Ensemble Health Partners in Irvine, KY seeks a Patient Access Specialist to perform hospital admissions and pre-registration. You will verify insurance, collect demographics, and explain forms while delivering exceptional service at a busy facility.

The role requires 1+ year of customer service, CRCR within 6 months, and a strong commitment to accuracy and patient care in a fast-paced environment.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation, including AI, to improve processes.
• CRCR certification within 6 months of hire (company paid).

Responsibilities

• Perform patient admissions and pre-registration at Mercy - Marcum and Wallace Hospital.
• Verify demographics, insurance and financial information; explain forms and consent.
• Communicate with patients with empathy, handle calls, and support POS processes.
• Utilize ABN software to screen medical necessity and support billing readiness.

Skills

Customer service

Curiosity & innovation

Education

High School Diploma/GED

Job description

Ensemble Health Partners in Irvine, KY seeks a Patient Access Specialist to perform hospital admissions and pre-registration. You will verify insurance, collect demographics, and explain forms while delivering exceptional service at a busy facility.

The role requires 1+ year of customer service, CRCR within 6 months, and a strong commitment to accuracy and patient care in a fast-paced environment.