Patient Access Specialist — OBGYN Clinic

Henry Ford Health; Chesterfield (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Henry Ford Health is seeking a Clinic Service Representative for the OBGYN department. The role focuses on patient registration, reception, preregistration, insurance verification, and accurate cash handling, within a busy clinic environment.

Ideal candidates will have a High School Diploma, strong interpersonal skills, and proficiency with clinic software and EMR systems to support a high standard of patient service.

Qualifications

• High school diploma or equivalent required with ability to perform basic calculations and forms.
• Strong interpersonal and communication skills for patient and staff interactions.
• Comfort with using clinic computer systems and software in a fast-paced environment.

Responsibilities

• Register patients and greet them with courteous, professional service.
• Handle face-to-face check-in and check-out processes efficiently.
• Perform preregistration and verify insurance information.
• Assist with cash collections and chart reconciliation.
• Support patient discharge processes as needed.

Skills

Interpersonal skills

Customer service

Multi-tasking

Team player

Basic computer skills

Education

High School Diploma

Tools

EMR systems

Clinic software

Job description

Henry Ford Health is seeking a Clinic Service Representative for the OBGYN department. The role focuses on patient registration, reception, preregistration, insurance verification, and accurate cash handling, within a busy clinic environment.

Ideal candidates will have a High School Diploma, strong interpersonal skills, and proficiency with clinic software and EMR systems to support a high standard of patient service.