Patient Experience & Registration Specialist – Clinic

Henry Ford Health; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health's Northsite GYN Practice is hiring a Clinic Service Representative for day shifts. You will handle patient registration, check-in/check-out, preregistration, insurance verification, and cash collections to support a smooth patient experience.

Ideal candidates will have prior medical office or ambulatory care experience, strong customer service and communication skills, and the ability to multitask in a fast-paced environment while maintaining accuracy.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in a medical office or ambulatory care setting preferred.
• Strong customer service, communication, and patient relations skills.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Demonstrated dependability and teamwork.

Responsibilities

• Register patients, greet them, check in/out, and preregister.
• Verify insurance and collect payments; reconcile charts.
• Schedule appointments and manage EMR documentation.
• Maintain patient confidentiality and deliver excellent service.

Skills

Patient registration

Customer service

Communication

Multitasking

Insurance verification

EMR experience

Education

High School Diploma or equivalent

Tools

EMR system

Clinic software

Job description

Henry Ford Health's Northsite GYN Practice is hiring a Clinic Service Representative for day shifts. You will handle patient registration, check-in/check-out, preregistration, insurance verification, and cash collections to support a smooth patient experience.

Ideal candidates will have prior medical office or ambulatory care experience, strong customer service and communication skills, and the ability to multitask in a fast-paced environment while maintaining accuracy.