Patient Access Specialist - Level 1 Trauma

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Sign-on bonus

Part-time schedule

Job summary

MaineHealth Accountable Care Organization is seeking a Patient Access Specialist I - ED at Maine Medical Center in Portland, ME. This part-time role supports the emergency department with patient identification and registration, working within a busy clinical environment to ensure accurate intake and smooth patient flow.

The position requires a high school diploma or GED and healthcare experience, with strong data-entry and computer skills to manage electronic systems and patient information

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Minimum of six months experience in healthcare.
• Computer and data entry experience with Word, email, and internet tools.

Responsibilities

• Identify and register patients at a Level 1 Trauma Center.
• Support visitors, patients, and families in a fast-paced environment.
• Work side by side with clinical teams in a non-clinical role.
• Utilize electronic systems and mobile workstations during registration.

Skills

Data entry

MS Word

Electronic systems

Healthcare experience

Education

High school diploma or GED

Job description

Patient Access Specialist - Level 1 Trauma

Location: Portland, ME
Facility: Maine Medical Center
Schedule: Part Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 93679
Date Posted: Sep 23, 2026

Clerical/Administrative Support
Req #: 62952

$2,400 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

The Patient Access Associate I - ED is responsible for accurately identifying and registering patients at a Level 1 Trauma Center. This role is the first level of a three-level career ladder and provides support for visitors, patients, and families. While this is a non-clinical role, the Associate I will perform assigned functions side by side with members of clinical care teams, embedded within the clinical care environment. Functions are performed in a high volume, emergent environment utilizing mobile workstations. Emergency Department team members arrive and register patients of all ages and backgrounds experiencing acute mental health crisis, physical and emotional trauma, critical care, etc. and during each shift they are exposed to high acuity, disease and sensitive patient and visitor situations.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Minimum of six months experience in healthcare.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected].

Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.