Patient Access Specialist - Intake, Scheduling & Billing

Inova; Leesburg (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Tuition assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Flexible schedules

Job summary

Inova Loudoun Hospital – Cornwall (Outpatient) seeks a Patient Access Associate for a full-time, Monday–Friday role (8:30am–5:00pm) in Leesburg, VA. You will handle patient intake, verify insurance, schedule appointments, and provide financial counseling while using EMR systems.

Ideal candidates have a High School diploma and at least 2 years of customer service experience, with a focus on HIPAA compliance and compassionate patient interaction.

Qualifications

• Education: High School or GED.
• Experience: 2 years of customer service.

Responsibilities

• Register patients, verify identity and insurance.
• Administrative tasks: schedule, check-in, and referrals.
• Provide financial counseling and collect payments.
• Use EMR and eligibility tools for documentation.
• Ensure HIPAA compliance and patient privacy.

Skills

Customer service

Communication

Education

High School diploma or GED

Job description

Inova Loudoun Hospital – Cornwall (Outpatient) seeks a Patient Access Associate for a full-time, Monday–Friday role (8:30am–5:00pm) in Leesburg, VA. You will handle patient intake, verify insurance, schedule appointments, and provide financial counseling while using EMR systems.

Ideal candidates have a High School diploma and at least 2 years of customer service experience, with a focus on HIPAA compliance and compassionate patient interaction.