Patient Access Specialist - Insurance & Benefits Support

Insight Global; Findlay Township (PA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer matching

Paid time off

Paid sick leave

Job summary

Insight Global is seeking a detail-oriented Benefits Coordinator to conduct benefits investigations and support prior authorization in a fast-paced, phone-based environment in Pittsburgh. You will handle inbound/outbound calls, assist patients with financial assistance programs, and coordinate with providers, payers, and manufacturers while ensuring timely follow-up on authorizations and approvals.

Onsite role with comprehensive benefits including medical, dental, vision, HSA/FSA options and

Qualifications

• Strong communication in a phone-based environment.
• Comfortable handling inbound and outbound calls.
• Ability to pass background check and drug screen.
• Able to work onsite in Pittsburgh.
• Experience in a fast-paced environment.

Responsibilities

• Conduct benefits investigations
• Support prior authorization and appeals processes
• Assist patients with financial assistance programs
• Resolve insurance rejections and coverage issues
• Communicate with patients, providers, payers, and manufacturers
• Manage inbound and outbound calls
• Ensure timely follow-up on authorizations and approvals

Skills

Communication skills

Phone-based environment

Attention to detail

Background check and drug screen

Tools

EMR/EHR

Job description

Insight Global is seeking a detail-oriented Benefits Coordinator to conduct benefits investigations and support prior authorization in a fast-paced, phone-based environment in Pittsburgh. You will handle inbound/outbound calls, assist patients with financial assistance programs, and coordinate with providers, payers, and manufacturers while ensuring timely follow-up on authorizations and approvals.

Onsite role with comprehensive benefits including medical, dental, vision, HSA/FSA options and