A health services organization in Pittsburgh is seeking a Benefits Investigation Specialist. This role involves engaging with Medical Insurance Payers and Pharmacy Benefit Managers to verify patient coverage and document options for retail and specialty medications. Candidates should have strong customer service experience along with proficiency in analytics and problem-solving. This position offers competitive pay and comprehensive benefits including health insurance and a 401(k) plan.
Qualifications
2 years of experience in customer service, insurance, or related fields.
Preferred experience in a healthcare environment focused on benefits verification.
Understanding of commercial insurance and patient assistance programs.
Responsibilities
Verify patient insurance coverage and benefits with Payers and Pharmacy Managers.
Document Prior Authorization and Appeals protocols accurately.
Participate in training and process improvement initiatives.
Skills
Customer service experience
Analytic skills
Problem-solving skills
Attention to detail
Time management
Education
High school diploma or equivalent
Bachelor's degree
Tools
Microsoft tools
Job description
A health services organization in Pittsburgh is seeking a Benefits Investigation Specialist. This role involves engaging with Medical Insurance Payers and Pharmacy Benefit Managers to verify patient coverage and document options for retail and specialty medications. Candidates should have strong customer service experience along with proficiency in analytics and problem-solving. This position offers competitive pay and comprehensive benefits including health insurance and a 401(k) plan.