Patient Access Specialist III — Multicampus

UC San Diego; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health's Revenue Cycle department seeks a Patient Access Representative/HAIII to pre-register, pre-admit, and admit patients by phone or in person across Hillcrest, La Jolla, and East Campus locations.

You will collect demographics, interpret insurance benefits, obtain prior authorizations, provide patient estimates, assist with Medi-Cal/ CCS, and coordinate with hospital staff to ensure timely reimbursement.

Qualifications

• A minimum of three (3) years of registration or medical front office experience.
• Thorough knowledge of third-party payers.
• Excellent customer service skills.
• Highly proficient with MS Office (Excel, Word).
• Strong communication skills, with clear verbal and written expression.
• Professionalism, credibility, commitment to high quality standards and accountability.
• Ability to interact effectively with patients, visitors and staff.

Responsibilities

• Pre-register, pre-admit, and admit patients by phone or in person.
• Collect accurate demographic information and interpret insurance benefits.
• Obtain prior authorizations and patient estimates.
• Assist with Medi-Cal, CCS and Medicare requirements; ensure correct reimbursement.
• Coordinate with Utilization Review and Patient Business Services to ensure timely reimbursement.

Skills

Medical front office

Payer knowledge

Customer service

MS Office

Communication

Professionalism

Public interaction

Job description

UC San Diego Health's Revenue Cycle department seeks a Patient Access Representative/HAIII to pre-register, pre-admit, and admit patients by phone or in person across Hillcrest, La Jolla, and East Campus locations.

You will collect demographics, interpret insurance benefits, obtain prior authorizations, provide patient estimates, assist with Medi-Cal/ CCS, and coordinate with hospital staff to ensure timely reimbursement.