Patient Access Specialist II - Scheduling & Billing

Memorial Hermann Health System; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hermann Health System is seeking a patient access-focused professional to schedule appointments, verify medical necessity, and post payments. The role requires attention to detail, strong data-entry skills, and the ability to communicate clearly with patients.

The position emphasizes accuracy, insurance verification, and compliant data handling as part of the patient access team, supporting safe, efficient care delivery.

Qualifications

• High School Diploma or GED required or preferred.
• None license/certifications required.
• Two years in hospital or customer service; ability to multi-task.

Responsibilities

• Schedules patient appointments and enters data accurately.
• Obtains demographics, insurance and financial information.
• Posts payments and issues receipts.
• Explains forms to patients and obtains signatures.
• Verifies insurance eligibility and benefits; ensures timely notifications.
• Communicates professionally with patients and staff.

Skills

Typing

Customer Service

Multi-tasking

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a patient access-focused professional to schedule appointments, verify medical necessity, and post payments. The role requires attention to detail, strong data-entry skills, and the ability to communicate clearly with patients.

The position emphasizes accuracy, insurance verification, and compliant data handling as part of the patient access team, supporting safe, efficient care delivery.