Patient Access Specialist II — Caring & Efficient Care

Memorialhermann; Philadelphia (Philadelphia County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

Memorial Hermann is seeking a Patient Access professional to schedule appointments, verify eligibility, and post payments. You will gather patient information, explain forms, and ensure accurate documentation while upholding compliance and service standards.

The role emphasizes strong communication with patients, insurance companies, and care teams, along with meticulous data entry and adherence to policies. A stable, patient-centered environment supports professional growth and teamwork.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Proficient typing/keyboard skills.
• Ability to multi-task.

Responsibilities

• Schedules patient appointments and enters information accurately and timely.
• Obtains demographic, insurance and financial information from patient.
• Explains forms and obtains signatures.
• Verifies insurance eligibility and benefits.
• Posts payments and generates receipts.
• Communicates with Physicians, staff, and patients; documents thoroughly.

Skills

Hospital experience

Customer service

Multitasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access professional to schedule appointments, verify eligibility, and post payments. You will gather patient information, explain forms, and ensure accurate documentation while upholding compliance and service standards.

The role emphasizes strong communication with patients, insurance companies, and care teams, along with meticulous data entry and adherence to policies. A stable, patient-centered environment supports professional growth and teamwork.