Patient Access Specialist: Scheduling, Eligibility & Billing

Memorial Hermann Health System; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Hermann Health System in Houston seeks a patient access professional to schedule patient appointments, verify medical necessity and insurance eligibility, and post payments. Shift: Wednesday 1p-7p and Thursday to Saturday 7a-7p.

High school diploma or GED preferred; two years hospital or customer service experience; proficient typing. Responsibilities include collecting demographics, explaining forms, and accurate data entry.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task and handle multiple responsibilities simultaneously.
• Proficient typing with accurate data entry.

Responsibilities

• Schedules patient appointments and enters information in the computer system accurately and timely.
• Obtains demographic, insurance and financial information from patient or guarantor.
• Explains all required forms to the patient or guarantor and obtains signatures.
• Ensures medical necessity compliance by obtaining data and signatures.
• Protects the facility's financial integrity by collecting patient liability and discussing payment options.
• Verifies insurance eligibility and benefits and ensures notifications and authorizations are completed.
• Posts payments in the system and generates patient receipts.
• Communicates professionally with physicians, departments, staff, insurance Companies, patients and families.

Skills

Customer service

Multi-tasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann Health System in Houston seeks a patient access professional to schedule patient appointments, verify medical necessity and insurance eligibility, and post payments. Shift: Wednesday 1p-7p and Thursday to Saturday 7a-7p.

High school diploma or GED preferred; two years hospital or customer service experience; proficient typing. Responsibilities include collecting demographics, explaining forms, and accurate data entry.