Patient Access Specialist: Registration & Billing

Talentify; Talladega (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Conifer Health in Citizens Medical Center, Talladega, AL is seeking a Patient Access Representative to perform patient registration, pre-admission and pre-service tasks. You will contact patients, collect demographics, verify insurance and obtain authorizations as needed, while ensuring compliance with privacy standards.

Responsibilities include scheduling, registration at service, and coordinating post-discharge steps, with a focus on accuracy, efficiency, and excellent customer service in a

Qualifications

• High School Diploma or GED required.
• 0 – 1 year in a Customer Service role.
• 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

Skills

Typing 35 wpm

PC/CRT

Customer service

Communication skills

Fast-paced environment

Insurance verification

Cash collection

Interpreting orders

Two service areas

Education

High School Diploma or GED

0–1 year experience

Some college coursework

Job description

Conifer Health in Citizens Medical Center, Talladega, AL is seeking a Patient Access Representative to perform patient registration, pre-admission and pre-service tasks. You will contact patients, collect demographics, verify insurance and obtain authorizations as needed, while ensuring compliance with privacy standards.

Responsibilities include scheduling, registration at service, and coordinating post-discharge steps, with a focus on accuracy, efficiency, and excellent customer service in a