On-Site Patient Access & Eligibility Specialist

University of Miami; Florida; On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition remission

Job summary

The University of Miami UHealth – Department of Patient Access in Doral is seeking a Patient Access Representative 2 to register patients for clinical services, verify insurance benefits, explain documents, and collect payments on-site.

You will work in a team environment, handling confidential information with discretion, ensuring accurate records, and supporting financial clearance and scheduling coordination.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.

Skills

Demographic data

Financial clearance

Insurance verification

Documentation accuracy

Confidential information

Independent work

Effective communication

Education

High School diploma or equivalent

Job description

The University of Miami UHealth – Department of Patient Access in Doral is seeking a Patient Access Representative 2 to register patients for clinical services, verify insurance benefits, explain documents, and collect payments on-site.

You will work in a team environment, handling confidential information with discretion, ensuring accurate records, and supporting financial clearance and scheduling coordination.