Patient Access Specialist II - Growth & Impact

Baptist Health; Miami (FL); Vor Ort; USD 24.000 - 31.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

Wellness program

Career growth opportunities

Zusammenfassung

Baptist Health is seeking a Patient Access professional to coordinate patient flow and facilitate timely processing within our hospital network in South Florida. The role emphasizes outstanding customer service, insurance knowledge, and teamwork across departments.

The incumbent will support onboarding, training, and departmental initiatives, ensuring compliance with regulatory guidelines while providing compassionate, efficient service to patients and families.

Qualifikationen

• 1 year of Patient Access experience preferred or 2 years in lieu of degree.
• Ability to work in a high-volume, fast-paced environment.
• Detail-oriented with strong customer service and interpersonal skills.
• Bilingual English and Spanish/Creole preferred.

Aufgaben

• Coordinate patient flow and ensure timely processing within the department.
• Maintain knowledge of insurance requirements, pricing, and financial assistance options.
• Support go-lives, onboarding, and training for team members.
• Participate in departmental committees and drive service excellence.

Kenntnisse

Patient Access experience

Bilingual (English/Spanish/Creole)

Customer service

Ausbildung

High School or equivalent

Associates Degree preferred

Tools

Microsoft Office

EMR applications

Jobbeschreibung

Baptist Health is seeking a Patient Access professional to coordinate patient flow and facilitate timely processing within our hospital network in South Florida. The role emphasizes outstanding customer service, insurance knowledge, and teamwork across departments.

The incumbent will support onboarding, training, and departmental initiatives, ensuring compliance with regulatory guidelines while providing compassionate, efficient service to patients and families.