Patient Access Specialist I: Scheduling & Registration

Regional One Health; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Regional One Health in Memphis, TN is seeking an Outpatient Patient Access Specialist I. You will serve as the primary access point for patients seeking appointments, gather/verify registration information, and ensure timely and accurate scheduling of visits.

Day shift, full-time position focused on accurate data entry, scheduling, and insurance/benefit verification, with a strong emphasis on patient confidentiality and high-quality service.

Qualifications

• High School Diploma or equivalent with related course work required; clerical training preferred.
• Minimum 2 years clerical, customer service, or related experience such as medical office experience.

Responsibilities

• Answers incoming calls to support patients’ needs.
• Completes and verifies registration information including patient identity and address.
• Obtains information for insurance verification when scheduling new patients.
• Assists with insurance/benefit verification for current service date.

Skills

Customer service

Clerical skills

Medical office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Regional One Health in Memphis, TN is seeking an Outpatient Patient Access Specialist I. You will serve as the primary access point for patients seeking appointments, gather/verify registration information, and ensure timely and accurate scheduling of visits.

Day shift, full-time position focused on accurate data entry, scheduling, and insurance/benefit verification, with a strong emphasis on patient confidentiality and high-quality service.