Patient Access Specialist I - Scheduling & Care Support

NYU Langone Health; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Holistic wellness programs

Generous time-off program

Job summary

A leading healthcare provider in Las Vegas is seeking a Patient Access Center Representative I to manage patient inquiries, schedule appointments, and enhance the patient experience. The ideal candidate should have a high school diploma and at least six months of customer service experience, demonstrating strong communication and empathy skills. Join a committed team focused on providing excellent service in healthcare. Benefits include comprehensive wellness programs and support for career development.

Qualifications

• 6+ months customer service experience required.
• Ability to communicate effectively across the organization.

Responsibilities

• Handle inquiries regarding appointments and referrals.
• Schedule appointments for specialized services.
• Adhere to Patient Access Center metrics and goals.

Skills

Customer Service

Communication

Empathy

Active Listening

Education

High School diploma or equivalent

Job description

A leading healthcare provider in Las Vegas is seeking a Patient Access Center Representative I to manage patient inquiries, schedule appointments, and enhance the patient experience. The ideal candidate should have a high school diploma and at least six months of customer service experience, demonstrating strong communication and empathy skills. Join a committed team focused on providing excellent service in healthcare. Benefits include comprehensive wellness programs and support for career development.