Patient Access Specialist I

NYU Langone Health; Las Vegas (NV); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous time-off

Employee wellness program

Job summary

NYU Langone Health is seeking an Access Center Representative I in Las Vegas, Nevada. The successful candidate will be the first point of contact for callers, scheduling appointments and addressing inquiries with professionalism and genuine care.

The role involves significant customer interaction and requires at least 6 months of relevant experience. NYU Langone offers a comprehensive benefits package that supports employee health and wellness.

Qualifications

• 6+ months of contact center or customer service experience is required.
• Ability to communicate effectively with all organizational levels.

Responsibilities

• Respond to inquiries from patients regarding appointments and services.
• Schedule appointments based on physician protocols.
• Maintain effective relationships with callers through empathy and respect.

Skills

Customer service

Active listening

Empathy

Detail-oriented

Education

High School diploma or equivalent

Job description

NYU Langone Health is seeking an Access Center Representative I in Las Vegas, Nevada. The successful candidate will be the first point of contact for callers, scheduling appointments and addressing inquiries with professionalism and genuine care.

The role involves significant customer interaction and requires at least 6 months of relevant experience. NYU Langone offers a comprehensive benefits package that supports employee health and wellness.