Patient Access Specialist I - Impactful Healthcare Support

FISHER TITUS MEDICAL CENTER; Norwalk (OH); Presencial; USD 32.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Full-time hours

Medical & Dental coverage

401K match

Paid time off

Resumo da vaga

Fisher-Titus is seeking a Patient Access Representative I for Norwalk Pediatrics in Norwalk, OH. This on-site, full-time role supports appointment scheduling, registration, insurance verification, and patient service.

You will handle PHI with HIPAA, verify benefits, collect payments at point of service, and ensure accurate EMR data while delivering compassionate customer service. Qualifications include a high school diploma, healthcare/administrative experience preferred, and proficiency with

Qualificações

• High School diploma or GED required.
• Associate's degree in healthcare administration, business administration, or related field desired.
• At least 3-5 years of customer service, administrative, and/or data entry experience required.
• At least 3 years of experience in a healthcare environment preferred.
• Knowledge of database software applications desired.
• Customer service, teamwork, and conflict resolution skills.
• Efficient time management skills and ability to multi-task.
• Strong written, oral, and interpersonal communication skills.
• Demonstrated organization, planning, coordinating and collaboration.
• Strong understanding and comfort level with computer systems and Microsoft Office.

Responsabilidades

• Fields and directs incoming calls and directs inquiries.
• Coordinates appointment times and maintains scheduling records.
• Prepares registration and admission forms for arrivals.
• Delivers courteous customer service to patients and staff.
• Gathers and verifies PHI and processes payments at point of service.
• Updates patient data in EMR and files records.
• Complies with HIPAA and privacy regulations.
• Verifies insurance eligibility and benefits and obtains pre-authorizations.
• Verifies CMS coverage and explains benefits to patients.
• Handles referrals and deductibles; maintains confidential records.
• Performs other clerical duties as assigned.

Conhecimentos

Customer service

Communication

Time management

Teamwork

HIPAA awareness

Formação

High School diploma or GED

Associate's degree in healthcare/related field (preferred)

Ferramentas

Microsoft Office

EMR systems

Descrição da vaga

Fisher-Titus is seeking a Patient Access Representative I for Norwalk Pediatrics in Norwalk, OH. This on-site, full-time role supports appointment scheduling, registration, insurance verification, and patient service.

You will handle PHI with HIPAA, verify benefits, collect payments at point of service, and ensure accurate EMR data while delivering compassionate customer service. Qualifications include a high school diploma, healthcare/administrative experience preferred, and proficiency with