Patient Access Specialist I — Front Desk

Default Brand; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hours of Work - Full Time

Comprehensive Benefits Package

Job summary

Fisher-Titus in Norwalk, OH is seeking a Patient Access Representative I to provide patient-centered service, schedule appointments, verify insurance, and handle registrations in a busy ambulatory setting.

The role emphasizes accuracy, HIPAA compliance, teamwork, and strong communication as you guide patients through financial and enrollment steps, ensuring timely data entry and a positive, compassionate experience.

Qualifications

• High School diploma or GED required.
• Associate degree in healthcare admin or related field desired.
• 3-5 years of customer service/administrative data entry experience preferred.
• Healthcare environment experience preferred.
• Knowledge of database software applications desired.

Responsibilities

• Answering calls and directing patient inquiries.
• Registering patients and coordinating appointment times.
• Verifying insurance eligibility and benefits.
• Collecting and recording patient information and payments.
• Maintaining HIPAA-compliant confidentiality and accurate records.
• Using EMR and Microsoft Office to manage patient data.

Skills

Customer service

Administrative support

Data entry

Appointment scheduling

Phone etiquette

Education

High School diploma or GED

Associate's degree in healthcare administration or related field (desired)

Tools

EMR systems

Microsoft Office

Database software

Job description

Fisher-Titus in Norwalk, OH is seeking a Patient Access Representative I to provide patient-centered service, schedule appointments, verify insurance, and handle registrations in a busy ambulatory setting.

The role emphasizes accuracy, HIPAA compliance, teamwork, and strong communication as you guide patients through financial and enrollment steps, ensuring timely data entry and a positive, compassionate experience.