Patient Access Specialist – 2nd Shift

FISHER TITUS MEDICAL CENTER; Norwalk (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

2nd shift

Benefits package

Shift differential

Job summary

Fisher‑Titus in Norwalk, OH is seeking a Registration Representative to provide patient registration, insurance verification, and POS collections in a busy emergency/acute care setting. The role requires 3–5 years of customer service, a high school diploma, and the ability to navigate HIPAA and electronic records while delivering compassionate service.

This full-time, on-site position offers comprehensive benefits, shift differentials, and opportunities to collaborate with a dedicated health

Qualifications

• High School diploma or GED required.
• Associate's degree in healthcare administration, business administration, or related field desired.
• 3–5 years of customer service, administrative, and/or data entry experience required.
• Healthcare environment experience preferred.

Responsibilities

• Greet and register emergency department patients professionally.
• Field calls, schedule arrivals, and manage patient flow.
• Verify insurance benefits and determine patient responsibility.
• Enter and update patient demographics and medical records.
• Collect POS payments and ensure HIPAA compliance.
• Maintain confidentiality and support compliance with CMS and other regs.

Skills

Customer service

Communication skills

Data entry

HIPAA knowledge

Education

High School diploma or GED

Associate's degree in healthcare administration or related field

Tools

Microsoft Office

Database software

Job description

Fisher‑Titus in Norwalk, OH is seeking a Registration Representative to provide patient registration, insurance verification, and POS collections in a busy emergency/acute care setting. The role requires 3–5 years of customer service, a high school diploma, and the ability to navigate HIPAA and electronic records while delivering compassionate service.

This full-time, on-site position offers comprehensive benefits, shift differentials, and opportunities to collaborate with a dedicated health