Patient Access Specialist I - Front Desk & Registration

University of Maryland Medical System Corporation; La Plata (MD); On-site; USD 23,000 - 29,000; Part time

Job summary

Charles Regional Medical Center in La Plata, MD is seeking a Patient Access Representative I (PRN) to handle scheduling, registration, pre-admission, and related administrative tasks across clinics.

You will verify insurance, provide cost estimates, assist with pre-certifications, educate patients on financial assistance, and support care teams to ensure smooth patient flow and accurate billing.

Qualifications

• High school diploma or GED required.
• 1 year of clerical or customer service experience in healthcare preferred.
• Certification in AAHAM/NAHAM is a plus.

Responsibilities

• Acts as first point of contact for patients and visitors with strong customer service focus.
• Collects and verifies demographics, insurance information, and benefits.
• Provides cost estimates and secures pre-certifications or pre-notifications as needed.
• Directs patients to clinics and navigates to appointments (wayfinding).
• Assists with scheduling, registration, and ADT related tasks across clinics.
• Educates patients on financial clearance and available financial assistance.

Skills

Customer service

Data entry

Scheduling

Registration

Pre-certification

Education

High school diploma or GED

Tools

Epic

Job description

Charles Regional Medical Center in La Plata, MD is seeking a Patient Access Representative I (PRN) to handle scheduling, registration, pre-admission, and related administrative tasks across clinics.

You will verify insurance, provide cost estimates, assist with pre-certifications, educate patients on financial assistance, and support care teams to ensure smooth patient flow and accurate billing.