Patient Access Specialist I — Eye Clinic

UTHealth Houston; Houston (TX); On-site; USD 38,000 - 45,000; Full time

Job summary

UTHealth Houston's Department of Ophthalmology and Visual Science seeks a Full-Time Patient Access Representative at the Robert Cizik Eye Clinic. You will verify eligibility, support medical necessity compliance, post payments, and assist with key patient access processes to ensure smooth care access for patients in Texas and beyond.

Join a collaborative team dedicated to advancing vision care. This role emphasizes accuracy, service orientation, and effective communication with patients and care

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of experience in a hospital or medical business office setting.

Responsibilities

• Obtains demographic, insurance and financial information from patient or guarantor.
• Enters information in computer system with a high degree of accuracy.
• May schedule patient appointments and enter required information in the computer system.
• Explains all required forms to the patient or guarantor and obtains signatures.
• Ensures medical necessity compliance by obtaining data, reviewing systems and signatures.
• Post payments in the computer system and generate patient receipts.
• Communicates professionally with physicians, care management, staff, insurers, patients and families.
• Completes thorough and accurate documentation.

Education

High School Diploma or equivalent

Job description

UTHealth Houston's Department of Ophthalmology and Visual Science seeks a Full-Time Patient Access Representative at the Robert Cizik Eye Clinic. You will verify eligibility, support medical necessity compliance, post payments, and assist with key patient access processes to ensure smooth care access for patients in Texas and beyond.

Join a collaborative team dedicated to advancing vision care. This role emphasizes accuracy, service orientation, and effective communication with patients and care