Patient Access Specialist I — Day Shift + DailyPay

Loyola Medicine; Berwyn (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

DailyPay

Tuition Reimbursement

Career Development

Referral Rewards

Strong Team Culture

Career Growth Opportunities

Job summary

Loyola Medicine, part of Trinity Health, is seeking a Patient Access Rep I to join our Chicago-area system. This role focuses on accurate registration, insurance verification, and collecting patient payments while ensuring a positive patient experience.

The position is day shift, full-time, with required weekend and holiday coverage. Excellent communication and customer service skills are essential to thrive in a fast-paced healthcare environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of customer service experience (healthcare preferred).
• Strong communication, customer service, and data-entry accuracy skills.
• Ability to multitask in a fast-paced environment and use multiple computer systems.

Responsibilities

• Complete outpatient and/or inpatient registration with demographics, insurance, and financial info.
• Verify insurance eligibility, benefits, pre-certifications, referrals, and Medicare necessity.
• Collect patient financial liability payments and document information accurately.
• Ensure compliance with regulatory, payer, and organizational requirements.
• Provide a welcoming, patient-centered experience and support inquiries from families and physician offices.
• Collaborate with clinical departments and hospital staff to resolve issues.

Skills

Customer service

Data entry accuracy

Multitasking

Communication

Education

High School Diploma or GED

Job description

Loyola Medicine, part of Trinity Health, is seeking a Patient Access Rep I to join our Chicago-area system. This role focuses on accurate registration, insurance verification, and collecting patient payments while ensuring a positive patient experience.

The position is day shift, full-time, with required weekend and holiday coverage. Excellent communication and customer service skills are essential to thrive in a fast-paced healthcare environment.