Evening Patient Access Specialist

Trinity Health; Maywood (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

DailyPay

Tuition Reimbursement

Career Development

Referral Rewards

Strong Team Culture

Career Growth Opportunities

Job summary

Loyola Medicine, part of Trinity Health, is seeking a Patient Access Representative I to support patient registration, insurance verification, and financial collection. This role emphasizes delivering a welcoming, patient-centered experience in the evening shift.

You will verify eligibility, collect payments, and coordinate with physician offices and hospital teams to ensure smooth service delivery while complying with HIPAA and hospital policies.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year of customer service experience, preferably in healthcare.
• Strong communication, customer service, and data-entry accuracy.

Responsibilities

• Provide patient-focused registration and insurance verification.
• Collect patient financial responsibility and ensure compliance with requirements.
• Support a positive patient experience and clear communication with families.
• Collaborate with physician offices and hospital staff to resolve issues.
• Maintain HIPAA confidentiality and learn new workflows.

Skills

Customer service

Data entry

Multitasking

Computer systems

Education

High School Diploma or equivalent

Job description

Loyola Medicine, part of Trinity Health, is seeking a Patient Access Representative I to support patient registration, insurance verification, and financial collection. This role emphasizes delivering a welcoming, patient-centered experience in the evening shift.

You will verify eligibility, collect payments, and coordinate with physician offices and hospital teams to ensure smooth service delivery while complying with HIPAA and hospital policies.