Patient Access Rep I – Day Shift (DailyPay + Benefits)

Trinity Health; Berwyn (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

DailyPay

Tuition Reimbursement

Career Development

Referral Rewards

Strong Team Culture

Career Growth Opportunities

Job summary

Loyola Medicine, a member of Trinity Health, is seeking a Patient Access Representative I to deliver patient-focused service. You will handle outpatient and inpatient registration, verify insurance, and collect financial responsibilities while maintaining HIPAA and policy compliance.

The role requires a high school diploma or equivalent, 1 year of customer service experience (healthcare preferred), and strong communication skills.

Qualifications

• Minimum 1 year of customer service experience (healthcare preferred).
• Strong communication, customer service, and data-entry accuracy skills.
• Ability to multitask in a fast-paced environment and use multiple computer systems.

Responsibilities

• Register patients accurately for outpatient and inpatient visits, including demographics, insurance, and financial information.
• Verify insurance eligibility, benefits, pre-certifications, referrals, and Medicare necessity.
• Collect payments and ensure financial clearance in line with hospital policies.
• Provide a welcoming, patient-centered experience and handle inquiries from patients, families, and offices.

Skills

Customer service

Communication

Data entry

Multitasking

Education

High school diploma or equivalent

Job description

Loyola Medicine, a member of Trinity Health, is seeking a Patient Access Representative I to deliver patient-focused service. You will handle outpatient and inpatient registration, verify insurance, and collect financial responsibilities while maintaining HIPAA and policy compliance.

The role requires a high school diploma or equivalent, 1 year of customer service experience (healthcare preferred), and strong communication skills.