Patient Access Specialist I: Caring Front Desk & Billing

WellStar Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

WellStar Health System is seeking a Patient Access Services representative to greet patients, collect and verify demographic, financial and insurance information, and ensure accurate billable data entry. The role supports pre-certification and scheduling, guiding patients through registration with empathy and accuracy.

The ideal candidate has 1 year in healthcare, strong data entry skills, and effective communication. A high school diploma is required, with Associates preferred.

Qualifications

• High School Diploma or higher required; Associates preferred.
• Strong data entry and reconciliation skills.
• Excellent written and verbal communication required.

Responsibilities

• Greet patients and verify demographics and financial information.
• Explain financial policies and obtain necessary consents.
• Verify insurance coverage and perform pre-certification checks.
• Assist with scheduling, pre-admission and Medicaid screening.
• Enter and update patient records accurately in the system.
• Coordinate with departments to ensure timely registration and billing.

Skills

Data entry

Communication

Attention to detail

Problem solving

Education

High school diploma

Associates degree

Tools

Epic

Job description

WellStar Health System is seeking a Patient Access Services representative to greet patients, collect and verify demographic, financial and insurance information, and ensure accurate billable data entry. The role supports pre-certification and scheduling, guiding patients through registration with empathy and accuracy.

The ideal candidate has 1 year in healthcare, strong data entry skills, and effective communication. A high school diploma is required, with Associates preferred.