Patient Access Specialist — Growth & Impact

Lake Charles Memorial Hospital; Lake Charles (LA); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Lake Charles Memorial Hospital is seeking a patient access representative to register, schedule, verify demographics and insurance, check in/out patients, and document all messages in the EMR. You will greet patients warmly and perform a range of clerical duties in a healthcare setting.

Responsibilities include collecting co-pays, posting payments, obtaining precertifications, processing referrals, handling faxes, scanning documents, and updating patient information in the EMR.

Qualifications

• Patient access roles require basic clerical ability and two-way communication.
• Familiarity with medical terminology is preferred but not required.
• Ability to document messages and update EMR accurately.

Responsibilities

• Answer phones with proper salutations and take messages.
• Document messages in the EMR.
• Greet patients warmly and verify demographics and insurance.
• Check in/out patients in the EMR and manage forms.

Skills

Customer service

Critical thinking

Independence

Communication

Education

High school diploma or equivalent

Medical terminology training

Tools

EMR system

Microsoft Office

Job description

Lake Charles Memorial Hospital is seeking a patient access representative to register, schedule, verify demographics and insurance, check in/out patients, and document all messages in the EMR. You will greet patients warmly and perform a range of clerical duties in a healthcare setting.

Responsibilities include collecting co-pays, posting payments, obtaining precertifications, processing referrals, handling faxes, scanning documents, and updating patient information in the EMR.