Patient Access Specialist — Growth & Benefits

Sentara Hospitals; United States; On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

401(k) with employer match

Tuition assistance

Education assistance

Job summary

Sentara Careplex in Williamsburg, VA is hiring Patient Access Representatives to manage patient registration, verify identity, and enter demographic and insurance data in the EHR.

Responsibilities include collecting co-pays, assisting with scheduling and pre-admission tasks, greeting patients, and directing them to the correct service area. Training is provided, with opportunities for advancement.

Qualifications

• Customer Service OR Data Entry - 2 years (Required)
• Proficiency in computer keyboarding skills (Required)
• Knowledge of third party payers, ICD-9/ CPT coding and medical terminology (Preferred)
• Interpersonal skills
• Proper grammar, spelling and punctuation
• Extensive training provided for entry-level candidates and opportunities for advancement provided.

Responsibilities

• Register patients by verifying identity and selecting the correct record.
• Review schedules and physician orders to register for the appropriate service.
• Scan insurance cards, IDs, Living Wills, and POAs and enter demographics and insurance data in the EHR.
• Explain and complete complex regulatory and compliance documents.
• Explain and collect co-pays, deposits and balances; perform transactions securely.

Skills

Customer service

Data entry

Typing

Interpersonal skills

Grammar

Medical terminology

ICD-9/CPT coding

Payer knowledge

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree substitute for experience

Job description

Sentara Careplex in Williamsburg, VA is hiring Patient Access Representatives to manage patient registration, verify identity, and enter demographic and insurance data in the EHR.

Responsibilities include collecting co-pays, assisting with scheduling and pre-admission tasks, greeting patients, and directing them to the correct service area. Training is provided, with opportunities for advancement.