Patient Access Specialist - Full-Time Days

stcharles; Bend (OR); On-site; USD 29,000 - 39,000; Full time

Job summary

ST. CHARLES HEALTH SYSTEM in Bend, Oregon, is seeking a Patient Service Representative (PSR) to act as liaison between patients and staff, handling scheduling, registration, financial clearance and front-desk duties.

The role emphasizes accuracy, courtesy, and adherence to policies. The PSR will work with clinic staff to ensure accessible, compassionate care across ambulatory outpatient service lines in Central Oregon.

Qualifications

• High school diploma or GED required.
• Healthcare setting experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Schedule appointments according to department guidelines.
• Perform real-time insurance eligibility checks and route scheduling accordingly.
• Register patients and collect payments; prepare deposits and reports.
• Support clinic daily operations and maintain patient access files.
• Provide excellent customer service and protect patient confidentiality.

Skills

Customer service

Scheduling

Clerical support

Medical terminology

Education

High school diploma or GED

Tools

Electronic health record (EHR) system

Job description

ST. CHARLES HEALTH SYSTEM in Bend, Oregon, is seeking a Patient Service Representative (PSR) to act as liaison between patients and staff, handling scheduling, registration, financial clearance and front-desk duties.

The role emphasizes accuracy, courtesy, and adherence to policies. The PSR will work with clinic staff to ensure accessible, compassionate care across ambulatory outpatient service lines in Central Oregon.