Patient Access & Scheduling Specialist

St. Charles Health System Inc.; Redmond (OR); Hybrid; USD 29,000 - 39,000; Full time

Job summary

St. Charles Health System is seeking a Patient Service Representative 1 for the St. Charles Medical Group.

This full-time, day-shift role acts as a liaison between patients and staff, handling scheduling, registration, payments, and basic clerical tasks across ambulatory clinics in Central Oregon. The ideal candidate has a high school diploma, healthcare clerical experience, strong communication, and the ability to multi-task in a fast-paced environment while upholding confidentiality and

Qualifications

• High school diploma or GED is required.
• One year of clerical healthcare experience preferred.
• Basic medical terminology knowledge is desired.

Responsibilities

• Schedule appointments using the electronic health system, maximizing access.
• Perform real time eligibility checks and route scheduling accordingly.
• Register patients, collect payments, and manage deposits daily.
• Support clinic operations, manage files and communications per protocol.
• Provide courteous patient service and assist with interpreters when needed.

Skills

Customer service

Communication

MS Office

Multitasking

Education

High school diploma or GED

Tools

EMR system

MS Office

Job description

St. Charles Health System is seeking a Patient Service Representative 1 for the St. Charles Medical Group.

This full-time, day-shift role acts as a liaison between patients and staff, handling scheduling, registration, payments, and basic clerical tasks across ambulatory clinics in Central Oregon. The ideal candidate has a high school diploma, healthcare clerical experience, strong communication, and the ability to multi-task in a fast-paced environment while upholding confidentiality and