Patient Access Specialist - Frontline Healthcare Support

R1 RCM, Inc.; Roaring Spring (Blair County); Vor Ort; USD 22.000 - 29.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients at Johnstown, PA. This on-site role supports quick, accurate access to care while navigating insurance details and coordinating with care teams.

You’ll gain experience in healthcare administration and revenue cycle processes, joining a mission-driven team focused on patient experience and collaboration. Training will be provided, with opportunities for growth within R1.

Qualifikationen

• Exceptional customer service experience and interpersonal skills.
• Strong composure and professionalism in fast-paced environments.
• Ability to multitask and prioritize with high attention to detail.
• Comfortable shifting priorities based on patient needs.

Aufgaben

• Provide exceptional customer service to patients and families during check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions clearly.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate diverse insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Kenntnisse

Customer service

Multitasking

Communication

Fast-paced environment

Insurance verification

Ausbildung

High school diploma

Jobbeschreibung

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients at Johnstown, PA. This on-site role supports quick, accurate access to care while navigating insurance details and coordinating with care teams.

You’ll gain experience in healthcare administration and revenue cycle processes, joining a mission-driven team focused on patient experience and collaboration. Training will be provided, with opportunities for growth within R1.