Patient Access Specialist — Frontline Healthcare Support

R1 RCM, Inc.; Clyde (NC); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. is seeking a Patient Access Representative at LifePoint Haywood Regional Medical Center in North Carolina to be the first point of contact for patients, ensuring fast, compassionate access to care.

This PRN role supports registration and front-desk operations within a dynamic healthcare setting. You will register patients across multiple systems, answer phones, collect demographics and co-pays, and collaborate with care teams to minimize delays and improve patient experience.

Qualifications

• High school diploma or GED required.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• Excellent customer service and communication skills in a fast-paced environment.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients efficiently across multiple systems.
• Answer phones and collect accurate patient information.
• Facilitate timely access to care by reducing registration delays.
• Build trust with patients during stressful moments.
• Navigate insurance plans, enter demographics, collect co-pays.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication skills

Professionalism under pressure

Multitasking

Attention to detail

Background check readiness

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative at LifePoint Haywood Regional Medical Center in North Carolina to be the first point of contact for patients, ensuring fast, compassionate access to care.

This PRN role supports registration and front-desk operations within a dynamic healthcare setting. You will register patients across multiple systems, answer phones, collect demographics and co-pays, and collaborate with care teams to minimize delays and improve patient experience.