Patient Access Specialist — Front Desk & Care Champion

R1-Rc; Rutherfordton (NC); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Benefits package

Career growth opportunities

Paid training

Job summary

R1 RCM Inc. is seeking a Patient Access Representative to join LifePoint Rutherford Regional Hospital in Rutherfordton, NC. You will be the first contact, delivering fast, compassionate access to care and registering patients across multiple systems.

The role emphasizes patient-centric service, teamwork with nurses and clinicians, and a path toward growth in revenue cycle operations. Training provided; on-site work with a supportive team environment.

Qualifications

• Experience in frontline healthcare or customer service is preferred.
• Ability to gather and verify patient information accurately.
• Comfortable navigating multiple computer systems and coordinating with care teams.

Responsibilities

• Provide exceptional customer service at the check-in desk across computer systems.
• Answer phones and collect accurate patient demographics and insurance information.
• Collect co-pays and provide cost estimates when applicable; assist with patient flow.
• Collaborate with nurses and clinicians to ensure smooth admission and registration.

Skills

Customer service

Effective communication

Interpersonal skills

Multitasking

Compassionate care

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative to join LifePoint Rutherford Regional Hospital in Rutherfordton, NC. You will be the first contact, delivering fast, compassionate access to care and registering patients across multiple systems.

The role emphasizes patient-centric service, teamwork with nurses and clinicians, and a path toward growth in revenue cycle operations. Training provided; on-site work with a supportive team environment.