Patient Access Specialist - Frontline Care & Billing

Singing River Health System; Gulfport (MS); On-site; USD 19,000 - 25,000; Full time

Job summary

Singing River Health System is seeking a Patient Access Services Registration Specialist at the Singing River Gulfport Hospital. The role welcomes patients and visitors, collects essential demographic and insurance data for billing, and ensures privacy and accurate patient identification throughout the registration process.

The position emphasizes high-quality customer service, attention to detail, and adherence to Health System privacy practices, with orientation including de-escalation

Qualifications

• High school diploma or equivalent required.
• Experience in hospital or physician office registration and scheduling, insurance verification, or customer service preferred.
• Certified healthcare access credentials (CHAA/CRCR) preferred; de-escalation training required by orientation end (90 days).

Responsibilities

• Interview patients or their representatives to collect demographic, financial, and insurance information for billing and collections.
• Verify insurance requirements and conduct pre-certification screening as needed.
• Ensure accuracy in patient records, protect privacy, and uphold health system policies and patient rights.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Job description

Singing River Health System is seeking a Patient Access Services Registration Specialist at the Singing River Gulfport Hospital. The role welcomes patients and visitors, collects essential demographic and insurance data for billing, and ensures privacy and accurate patient identification throughout the registration process.

The position emphasizes high-quality customer service, attention to detail, and adherence to Health System privacy practices, with orientation including de-escalation