Patient Access Specialist - Front Office (PRN)

Intuitive-Health; Frisco (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Intuitive Health is seeking a Patient Access / Front Office Associate in Frisco, TX to greet patients, handle patient registration, and manage accurate records. You will answer phones, gather payments, and support clinical staff to ensure smooth patient flow.

Responsibilities include verifying insurance, updating demographics, and maintaining a welcoming front desk environment with strong customer service and confidentiality. Flexibility for evenings/weekends may be required.

Qualifications

• High school diploma or GED required.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn new technology/systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance and collect copays, deductibles, and payments.
• Facilitate patient flow by notifying staff of arrivals and delays.
• Answer phones and route calls as needed.
• Provide directions, hours, and policy information.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Communication

Professionalism

Teamwork

Multitasking

Tech literacy

Organization

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR

Patient management systems

Office equipment

Job description

Intuitive Health is seeking a Patient Access / Front Office Associate in Frisco, TX to greet patients, handle patient registration, and manage accurate records. You will answer phones, gather payments, and support clinical staff to ensure smooth patient flow.

Responsibilities include verifying insurance, updating demographics, and maintaining a welcoming front desk environment with strong customer service and confidentiality. Flexibility for evenings/weekends may be required.