Patient Access Specialist, Front Office

PIEDMONT CANCER INSTITUTE PC; Atlanta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

AD&D insurance

Bereavement leave

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Gym membership

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Piedmont Cancer Institute, P.C. (PCI) is seeking a dedicated Front Office Patient Access Representative in our Atlanta location to greet patients, verify demographics and insurance, collect co-pays, and schedule appointments.

The role emphasizes friendly customer service, accuracy in data entry (8000 KPH), and familiarity with CPT/ICD-9 coding. This full-time position offers comprehensive benefits, 401(k), and opportunities for advancement.

Qualifications

• Data entry speed of 8000 KPH
• Familiarity with office equipment and internet literacy
• Knowledge of CPT and ICD-9 coding
• Customer service orientation
• Strong phone etiquette
• Ability to provide a personable and caring environment for patients

Responsibilities

• Answer incoming phone calls and direct to appropriate staff
• Check in patients by verifying demographics and insurance information
• Collect co-pays and patient balances at check-in
• Schedule outpatient tests and other appointments
• Input precert information for authorizations
• Provide appointment printouts to patients
• Distribute incoming faxes and fax outgoing information
• Prepare and fax test orders with diagnoses
• Reschedule no-shows and update records
• Perform other tasks as required by supervisor

Skills

Data entry 8000 KPH

Office equipment literacy

CPT/ICD-9 knowledge

Customer service

Phone etiquette

Personable environment

Education

High school diploma or equivalent

Job description

Piedmont Cancer Institute, P.C. (PCI) is seeking a dedicated Front Office Patient Access Representative in our Atlanta location to greet patients, verify demographics and insurance, collect co-pays, and schedule appointments.

The role emphasizes friendly customer service, accuracy in data entry (8000 KPH), and familiarity with CPT/ICD-9 coding. This full-time position offers comprehensive benefits, 401(k), and opportunities for advancement.